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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nathan McDivitt

June 5, 2023

5  out of  5 rating by Nathan McDivitt
"Scott Koon and his team are excellent! Always available to help, understanding to your situations, and will work on your behalf. He's a family man and makes sure to do what's best for your family."

Jacob Haddad

June 2, 2023

5  out of  5 rating by Jacob Haddad
"Scott Koon is second to none! He and Rebecca were able to help my wife and I bundle all of our insurance and save us TONS on our monthly expenses! I highly recommend Scott & his team for any insurance needs."

Jacob Scrimpshire

May 12, 2023

5  out of  5 rating by Jacob Scrimpshire
"Scott Koon is the best. I do not have to worry about if Scott is doing what is best for me and my family. I know that his heart for being in this business is to care for and help people. You can’t find a better one out there."

Mick Rowland

May 11, 2023

5  out of  5 rating by Mick Rowland
"Scott and his team are awesome! They are attentive to customers' needs and work hard to meet those needs. I particularly like that they make sure you are adequately insured but do not try to oversell what is needed. They are forthright and honest. You won't find a more responsive and caring agent / team. Can't recommend them enough!"

Ryan Aldridge

May 11, 2023

5  out of  5 rating by Ryan Aldridge
"Scott and team are always available and eager to assist. The level of personal service is unparalleled! I have recommended friends to Scott Koon over many years as a customer. If you are looking for a professional agency with a knowledgeable staff and great rates, give them a shout!"

Lanetta Heyen

March 17, 2023

5  out of  5 rating by Lanetta Heyen
"Scott has taken care of our family for a number of years. He has helped out with auto claims and home claims too—-all with compassion and an eager willingness to help us get back to normal. And now he is helping us out with insuring our new business! Scott is knowledgeable, trustworthy and helpful and I know he is only a phone call away!"

Eric A.

January 31, 2023

5  out of  5 rating by Eric A.
"Best Insurance I ever had for the last 8 years, they always there to answer any questions i have, They became like family to me."

Frank Leppink

December 28, 2022

5  out of  5 rating by Frank Leppink
"Always best service and great service"

Andy Dennis

September 13, 2022

5  out of  5 rating by Andy Dennis
"Scott and his team are the best! They're super helpful and responsive. I've got nothing but great things to say about them!"

Mike White

September 11, 2022

5  out of  5 rating by Mike White
"Best insurance agent around! Scott and his staff are true professionals, super kind, will go beyond expectations on a regular basis, and truly care not just for your insurance needs, but also your overall well being. Scott is a man of integrity and high character and will serve you well. I personally couldn't be more pleased that he is my insurance agent."

Joshua Hurt

July 19, 2022

5  out of  5 rating by Joshua Hurt
"Scott Koon and his team are top notch! I can’t recommend them highly enough. Their attention detail and customer service are unparalleled. So glad to have them as my insurance providers!"

Tammy White-Horne

June 30, 2022

5  out of  5 rating by Tammy White-Horne
"Big thank you to Scott and his teammember April for taking great care of a mutual client! They made sure the transition was smooth for a big move and wanted to make sure the customer had everything in place! Wow what great customer service and we appreciate your confidence in our team"

Curtis Harness

June 28, 2022

5  out of  5 rating by Curtis Harness
"Scott Koon and his team are absolutely the best. They have always been there when I needed them. If your looking for a great Insurance company. He’s the one."

Sarah Fehl

January 10, 2022

5  out of  5 rating by Sarah Fehl
"I can't recommend Scott Koon & his State Farm Agency enough! I've been a client of Scott's for about a year for my auto & renter's insurance needs. He & his team are professional, friendly, & so helpful! When buying a new car, Scott made himself available to talk to the dealer, answer any questions I had, and made the whole process of updating my policy quick and easy. I always feel confident that Scott is going to give me the best advice for what I need and would recommend him to anyone!"

Beth Newlin

October 31, 2021

5  out of  5 rating by Beth Newlin
"Scott goes above and beyond as an agent. He is always available and makes my requests/needs a priority. I would recommend him to anyone."

Nat Nat

September 9, 2021

5  out of  5 rating by Nat Nat
"I have been with Scott Koon and his team for over 3 years now. I always have a wonderful experience with April! She is so personable, responsive, helpful and knowledgeable! Scott and April have always provided exceptional customer service along with great rates for my auto, home and umbrella liability! They are genuine, honest people. I appreciate that they are patient with all my questions and break down their explanations. Thank you so much for your professionalism!"

Brenda Brown

March 30, 2021

5  out of  5 rating by Brenda Brown
"I have been with state farm insurance for about 30 years Scott is the best i would recommend for your insurance need"

kathy kelley

May 5, 2020

5  out of  5 rating by kathy kelley
"Awesome person very kind family man. He was very patient with me. even helping me set a plan for my goals. And I was able to reach them. More than "the insurance man". He also works with a wonderful team."

Athena Sullivan

January 27, 2020

5  out of  5 rating by Athena Sullivan
"Best customer service Ive ever experienced!"

Catherine Grigsby

January 20, 2020

5  out of  5 rating by Catherine Grigsby
"Scott and staff really care ."

Jeremy Bussell

January 17, 2020

5  out of  5 rating by Jeremy Bussell
"Scott and his team are very helpful and very responsive. Any time I’ve had a question or an issue arise Scott is always helpful and able to explain the best way to take care of the issue at hand."

Christopher Pirtle

December 8, 2019

5  out of  5 rating by Christopher Pirtle
"Outstanding customer service"

Jaimee Mackey

December 5, 2019

5  out of  5 rating by Jaimee Mackey
"The customer service from Scott Koon and his team is amazing. They are thorough, quick, and explain things completely so you are never left in the dark about anything. I have had various policies with Scott Koon throughout the last 8 years and will continue to use him and his team for all of my insurance needs!"

Stephanie Klima

November 4, 2019

5  out of  5 rating by Stephanie Klima
"After i talked too my agent about my card he made sure i got it & i just forgot to take the review marks off so he did a really great job for me!!"

Randy Sanderson

October 28, 2019

5  out of  5 rating by Randy Sanderson
"Nice professional people."